Do any of you ever write reviews on this site? Or perhaps you read them before choosing a hotel, destination, or restaurant? It has certainly become influential in recent years, but very often, some reviews have to be read ‘between the lines’. It is very easy for a disgruntled customer to try to destroy the reputation of a venue, eating establishment, or hotel. Just by ranting about one unhappy experience, they can have a detrimental effect on a business for years to come.
But if every customer writes a bad review, you can probably assume that there is something going on, and that the place is best avoided. On the other hand, unlimited glowing reviews of somewhere are to be treated with caution. They may have been put up by family and friends of that business, in the hope of raising its profile.
I have only added a few reviews on that site so far. As with any of my reviews, for products on Amazon, or films I have watched, I try to be as fair and non-judgmental as I can. Even if fifty others diners have bad-mouthed a restaurant, if I had a good experience on the night I ate there, I will say so. On the other hand, If I felt ripped-off, or badly treated, I will say that too, although one hundred others may well have been happy.
I have recently started to be contacted by Trip Advisor, asking me to review lots more places and establishments. It seems that I am receiving favourable feedback on some reviews, and they want me to add many more. They even sent me a short video, listing my ‘story so far’. Here’s a link to that.
So, if you have thought about adding your own review on this site, give it a go. It will help others make up their own minds, may save some people money or a wasted journey, and on a positive note, it will help those places that deserve to get more attention.
(I should add that I have no connection to this review site)